Intake Coordinator
George Zoga, M.A.
I guide every new client through a warm, trauma-informed intake process that is thoughtful and unhurried. I listen carefully to understand what you are looking for and match you with the right clinician and approach.
How I Can Help
Not sure where to start? That's what I'm here for.
You don't need to have it all figured out before reaching out. Most people don't.
Reach out if...
- You're not sure which therapist is the right fit for you
- You have questions about cost, insurance, or how the practice works
- You want to learn more before committing to anything
What I do
- Listen carefully to what you're looking for and what matters to you
- Match you with the clinician best suited to your needs and goals
- Make sure your first steps into care feel clear and supported
What a call with me looks like
- A relaxed 20-minute conversation, no pressure at all
- I'll share who on our team might be the best fit and why
- You decide what happens next, on your own timeline
About Me
A compassionate first point of contact.
I'm George, the Intake Coordinator at Trauma Care Psychology and a graduate of the University of Toronto's Master of Education in Developmental Psychology and Education program. My role is to be the first person you speak to when you reach out to us.
I bring a thoughtful and compassionate approach to those first conversations, because I know how much it can take to reach out. My goal is to make that experience feel welcoming, clear, and free of pressure. By the end of our call, you will know exactly what your next step looks like, if you choose to take it.
I'm deeply committed to culturally responsive, trauma-informed care, especially for people from underrepresented and marginalized communities. If you're not sure where to start, start with me.
Education & Background
Training and experience.
M.Ed. Developmental Psychology & Education
University of Toronto
Client Matching & Intake Navigation
Trauma Care Psychology
The Intake Process
What happens after you reach out.
Simple, supportive, and at your pace. You only book a session if you decide you'd like to.
Reach out
Book a free call with me online or send us an email. No referral needed, and no obligation to proceed.
Intake call with me
A relaxed 20-minute conversation. I will listen, answer your questions, and learn what you're looking for. There is no pressure to commit to anything.
Get matched
If you'd like to move forward, I will recommend the clinician who is the best fit for your needs, availability, and preferences.
Book your first session
Only if it feels right. You'll be connected directly with your clinician to schedule your first appointment at a time that works for you.
Meet the Clinicians
The team I can match you with.
Every clinician at Trauma Care Psychology is supervised by Dr. Arela Agako and trained in evidence-based trauma treatment.
Dr. Arela Agako, C.Psych.
Clinical Psychologist & Founder
Specializes in Complex PTSD, BPD, emotion dysregulation, and high-conflict relationships.
View profile →
Tikea Ametlli, M.A., R.P.
Registered Psychotherapist
Works with trauma, anxiety, depression, and relationship challenges in English and Albanian.
View profile →
Melissa Calle, MSW, RSW
Registered Social Worker
Bilingual therapist supporting survivors of complex PTSD, intimate partner violence, and traumatic grief.
View profile →
Borana Demaj, MSW, RSW
Registered Social Worker
EMDR-trained trauma therapist working with PTSD, MVA survivors, and displacement trauma in three languages.
View profile →
Ready to take the first step?
Let's find the right fit for you.
A free call with me is all it takes to get started. No pressure, no commitment.
Getting Started
Starting therapy is simple and supportive.
- 1
Get in touch by booking a call online with our intake coordinator or by completing the contact form. You can also email admin@traumacarepsychology.ca or call (647) 456-7500.
- 2
Complete a 20-minute intake call so we can determine the best therapist fit and treatment direction. Alternatively, browse our clinician directory and book a free 20-minute consultation directly with a clinician you feel is a good fit.
Browse our clinician directory → - 3
Schedule your first session and begin a personalized treatment plan based on your goals and concerns.
Contact Us
Fill out the form and our intake coordinator will be in contact shortly.
Virtual care across Ontario · In-person in Toronto.