Our Team

At Trauma Care Psychology, our team combines expertise, compassion, and culturally sensitive care to provide personalized support for individuals and couples navigating trauma, emotional challenges, and relationship difficulties.

Our Team

  • Arela Agako

    Dr. Arela Agako, C.Psych.

    Founder, Director & Clinical Psychologist

  • Tikea Ametlli

    Tikea Ametlli, MA, RP

    Registered Psychotherapist

  • Melissa Calle

    Melissa Calle, MSW, RSW

    Registered Social Worker

  • Borana Demaj

    Borana Demaj, MSW, RSW

    Registered Social Worker

  • George Zoga

    George Zoga, M.A.

    Intake Coordinator & Administrative Assistant

Arela Agako

Founder & Clinical Director

Dr. Arela Agako, Clinical Psychologist, founded Trauma Care Psychology to create a space where individuals and couples can feel seen, understood, and supported. Growing up between Albania and Canada, Arela understands first-hand how our personal history, migration, culture, identity and painful events shape our emotions and mental health.

Throughout her career, she has worked with clients navigating complex PTSD, personality disorders, painful behaviours, complex mental health concerns, intense emotions, high sensitivity, and relational challenges — many of whom feel hopeless about change. Trauma Care Psychology blends evidence-based methods with compassionate, culturally-attuned & inclusive care, providing personalized support for those who feel stuck or misunderstood.

Arela personally oversees all clinic operations, trains associates, and provides ongoing supervision and consultation to ensure every client receives consistent, high-quality, and thoughtful care.

Arela’s vision is to help clients move through emotional pain, better understand themselves and their patterns with compassion, and build meaningful lives within a safe, validating therapeutic space where change feels possible and therapy feels impactful.

Featured Articles

Starting therapy is simple and supportive:

  1. Get in Touch
    Book a call online with our intake coordinator or fill our the “Contact Us” form to the right. You can also email us directly at admin@traumacarepsychology.ca or call us at (647) 456-7500.

  2. 20-Minute Intake Call
    Speak with our intake coordinator to ensure the best match with a therapist or take a look at our therapist options online and select one you believe might be a fit and schedule a free 20-min consultation call with the therapist directly.

  3. Schedule Your First Session
    The first session is designed to gather information so we can come up with a personalized treatment plan based on your needs.

Getting Started

Contact Us

Fill out the information below, and our intake coordinator will be in contact shortly.